Shipping and Returns

Shipping Info:

Question: How long it will take for my order to ship?
Answer: Orders received before 5:00pm East Coast Time will ship out the same day for women's suits and hats.

United States

UPS Ground (1-5 Business Days): FREE For Orders Over $199
UPS 3 Day Select (3 Business Days) UPS Real Time Rates
UPS 2 Day Air ( 2 Business days) UPS Real Time Rates
UPS Next Day Air (1 Business Day) UPS Real Time Rates
UPS Next Day Air AM (Saturday Delivery) UPS Real Time Rates
APO/FPO Standard (US Postal Service 4-5 Business Days)  UPS Real Time Rates


UPS Standard To Canada (2-5 Business Days) UPS Real Time Rates

Return Info:

You can return any item(s) from our website for a refund, except wigs & hats. Covid restrictions.

Unlike all our competitors, we will accept returns. If you are unhappy with the item(s) you have received, you may return within 14 days from the day you received your order for a refund. Please call our customer service to get a return authorization. There will be a 20% re-restocking fee.

If you have ANY questions or uncertainty as to what size to order, please call us at 1-866-595-7848 for a sizing consultation before ordering.

All items returned must include the attached original tags, hangers, dust-sleeve and packaging - and must be in new condition. Items returned that smell of perfume, smoke, etc will not qualify and will be sent back. Customer is responsible for all return shipping charges of returned item.

Due to COVID-19, we no longer accept return or exchange of wigs to ensure quality health and the safety of our customers.


Q: Can I get a refund if paid with a credit Card or PayPal ?

 A: Yes, if you made a purchase using a credit card or PayPal and decide to return the item within 14 days.



We inspect all items for defects before shipping. In the event you receive an item with an undetected defect, we will exchange the item with the exact same style, color, and size.

Wholesale/Bulk Orders
All wholesale/bulk orders are final and can not be returned or exchanged.

Return Procedure:

To return an order please call our customer service at 1-866-595-7848 to get an authorization code. Items must be in their original condition with tags attached, for a refund. The package must be received within 14 days from the day that you received your order. There will be a 20% re-restocking fee.